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Resume Customizer Redesign
Resume Customizer Redesign

Helping job seekers optimize their resumes.

A look into how I improved Bold’s post subscription feature and increased retention.

Tailor Now is a tool that helps job seekers optimize their resumes and cover letter for a particular job by recommending the top keywords and skills for the job. In practice, Resume Tailor was to be a repeatable process that retained users who created their resume on our site and purchased a subscription .text inside of a div block.

Below is a public-friendly overview of my work. Get in touch if you would like to learn more about my process.

Get in touch
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The Problem

H3 - I validated iterations quickly via unmoderated usability sessions

The Problem

H2 - I validated iterations quickly via unmoderated usability sessions

Context: The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and videos all in one place instead of having to add and format them individually. Just double-click and easily create content.

My Role: The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and videos all in one place instead of having to add and format them individually. Just double-click and easily create content.

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Results: The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

The Problem

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The biggest challege was how to make a cohesive experience put of two separate features Resume Check, which helos you optimize your resume and or Cover Letter Builder that helps you create a custom cover letter.

Also, when I was presented with the project the main constraint from poduct was for me to find a way to make improvements on the existing tool before dedicating bigger eng resources and time into rebuilding Resume Tailor from the ground up.

Seen as secure and flexible throughout as secure and flexible throughout:

  • The defender is an optional savings feature, and can be removed at any time without needing the defender's consent
  • The defender has to opt-in via a personalised link sent by the user
  • The defender can never see how much money is in the user's savings account, nor how much is being requested to withdraw
  • A user can contact us in regards to their account, defender and all requests

To make sure we were building the right thing for our users and reducing risk, it was important that we focused on the sufficient features that would satisfy our early adopters. We focused on what exactly the core functionality of the app should be and the problems it should solve in respect of the user and the business needs. These areas were:

1. Verification of Student Status
Students must be able to seamlessly verify themselves as a student while keeping non-students out.

2. Discovery of discounts
The app can only succeed if users can find discounts for brands or activities they are interested in.

3. Redemption of discounts
Integrity will be lost if users have a bad experience while using our discounts.

As we concentrated on these core features, I used The Action Priority Matrix to plot ideas. By choosing stories intelligently, we could make the most of our time and opportunities

physical effort is required from Riders and Drivers to recover, which leads to frustration and wasted time.

“...how might we help Riders and Drivers form a better pickup plan?”

This begged the question, how might we help Riders and Drivers form a better pickup plan? Our proposal was Rendezvous, a pickup plan created on behalf of Riders and Drivers.

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The rich text element allows you to create and format headings, paragraphs, blockquotes, images


The rich text element allows you to create and format headings, paragraphs, blockquotes, im

My Role: The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

The Problem

The Problem

The Problem

Results: The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

image
Snapshot of detailed handoff doc for new UI components

Snapshot of detailed handoff doc for new UI components

Iterative Process

Unmoderated usertesting sessions showed that not everything was working

The biggest challege was how to make a cohesive experience put of two separate features Resume Check, which helos you optimize your resume and or Cover Letter Builder that helps you create a custom cover letter.

image
Snapshot of detailed handoff doc for new UI components

Iterative Process

Unmoderated usertesting sessions showed that not everything was working

The biggest challege was how to make a cohesive experience put of two separate features Resume Check, which helos you optimize your resume and or Cover Letter Builder that helps you create a custom cover letter.

image
Snapshot of detailed handoff doc for new UI components

Iterative Process

Unmoderated usertesting sessions showed that not everything was working

The biggest challege was how to make a cohesive experience put of two separate features Resume Check, which helos you optimize your resume and or Cover Letter Builder that helps you create a custom cover letter. The biggest challege was how to make a cohesive experience put of two separate features Resume Check, which helos you optimize your resume and or Cover Letter Builder that helps you create a custom cover letter.

The biggest challege was how to make a cohesive experience put of two separate features Resume Check, which helos you optimize your resume and or Cover Letter Builder that helps you create a custom cover letter.

image
Snapshot of detailed handoff doc for new UI components

Iterative Process

Unmoderated usertesting sessions showed that not everything was working

The biggest challege was how to make a cohesive experience put of two separate features Resume Check, which helos you optimize your resume and or Cover Letter Builder that helps you create a custom cover letter.

image

Iterative Process

Unmoderated usertesting sessions showed that not everything was working

The biggest challege was how to make a cohesive experience put of two separate features Resume Check, which helos you optimize your resume and or Cover Letter Builder that helps you create a custom cover letter.

image

Iterative Process

Unmoderated usertesting sessions showed that not everything was working

The biggest challege was how to make a cohesive experience put of two separate features Resume Check, which helos you optimize your resume and or Cover Letter Builder that helps you create a custom cover letter.

image

Iterative Process

Unmoderated usertesting sessions showed that not everything was working

The biggest challege was how to make a cohesive experience put of two separate features Resume Check, which helos you optimize your resume and or Cover Letter Builder that helps you create a custom cover letter.

image

Iterative Process

Unmoderated usertesting sessions showed that not everything was working

The biggest challege was how to make a cohesive experience put of two separate features Resume Check, which helos you optimize your resume and or Cover Letter Builder that helps you create a custom cover letter.

image

Iterative Process

Unmoderated usertesting sessions showed that not everything was working

The biggest challege was how to make a cohesive experience put of two separate features Resume Check, which helos you optimize your resume and or Cover Letter Builder that helps you create a custom cover letter.

image

Iterative Process

Unmoderated usertesting sessions showed that not everything was working

The biggest challege was how to make a cohesive experience put of two separate features Resume Check, which helos you optimize your resume and or Cover Letter Builder that helps you create a custom cover letter.

image

Iterative Process

Unmoderated usertesting sessions showed that not everything was working

The biggest challege was how to make a cohesive experience put of two separate features Resume Check, which helos you optimize your resume and or Cover Letter Builder that helps you create a custom cover letter.

image

Iterative Process

Unmoderated usertesting sessions showed that not everything was working

The biggest challege was how to make a cohesive experience put of two separate features Resume Check, which helos you optimize your resume and or Cover Letter Builder that helps you create a custom cover letter.

image

Iterative Process

Unmoderated usertesting sessions showed that not everything was working

The biggest challege was how to make a cohesive experience put of two separate features Resume Check, which helos you optimize your resume and or Cover Letter Builder that helps you create a custom cover letter.

image

Iterative Process

Unmoderated usertesting sessions showed that not everything was working

The biggest challege was how to make a cohesive experience put of two separate features Resume Check, which helos you optimize your resume and or Cover Letter Builder that helps you create a custom cover letter.

image
Snapshot of detailed handoff doc for new UI components

The biggest challege was how to make a cohesive experience put of two separate features Resume Check, which helos you optimize your resume and or Cover Letter Builder that helps you create a custom cover letter.

Iterative Process

Unmoderated usertesting sessions showed that not everything was working

The biggest challege was how to make a cohesive experience put of two separate features Resume Check, which helos you optimize your resume and or Cover Letter Builder that helps you create a custom cover letter.

image

Iterative Process

Unmoderated usertesting sessions showed that not everything was working

The biggest challege was how to make a cohesive experience put of two separate features Resume Check, which helos you optimize your resume and or Cover Letter Builder that helps you create a custom cover letter.

image

Iterative Process

Unmoderated usertesting sessions showed that not everything was working

The biggest challege was how to make a cohesive experience put of two separate features Resume Check, which helos you optimize your resume and or Cover Letter Builder that helps you create a custom cover letter.

image

Iterative Process

Unmoderated usertesting sessions showed that not everything was working

The biggest challege was how to make a cohesive experience put of two separate features Resume Check, which helos you optimize your resume and or Cover Letter Builder that helps you create a custom cover letter.

image

Iterative Process

Unmoderated usertesting sessions showed that not everything was working

The biggest challege was how to make a cohesive experience put of two separate features Resume Check, which helos you optimize your resume and or Cover Letter Builder that helps you create a custom cover letter.

image

Iterative Process

Unmoderated usertesting sessions showed that not everything was working

The biggest challege was how to make a cohesive experience put of two separate features Resume Check, which helos you optimize your resume and or Cover Letter Builder that helps you create a custom cover letter.

image

Iterative Process

Unmoderated usertesting sessions showed that not everything was working

The biggest challege was how to make a cohesive experience put of two separate features Resume Check, which helos you optimize your resume and or Cover Letter Builder that helps you create a custom cover letter.

image

Iterative Process

Unmoderated usertesting sessions showed that not everything was working

The biggest challege was how to make a cohesive experience put of two separate features Resume Check, which helos you optimize your resume and or Cover Letter Builder that helps you create a custom cover letter.

image

Iterative Process

Unmoderated usertesting sessions showed that not everything was working

The biggest challege was how to make a cohesive experience put of two separate features Resume Check, which helos you optimize your resume and or Cover Letter Builder that helps you create a custom cover letter.

image

Iterative Process

Unmoderated usertesting sessions showed that not everything was working

The biggest challege was how to make a cohesive experience put of two separate features Resume Check, which helos you optimize your resume and or Cover Letter Builder that helps you create a custom cover letter.

image

Context: The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

The Problem

My Role: The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

<div class="custom-headers">The Problem</div>

Results: The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Thanks for reading! Let's chat if you have questions about my work or my process.

Get in touch

I’m Jose Munoz, a senior designer at BOLD. For the past 6+ years, I’ve been focusing on designing consuming-facing products. Read more or say hello.